Frequently Asked Questions

Everything you need to know about your Curiada experience.

How long does shipping take for my order?

Most orders are processed within 1-2 business days. Depending on your location, standard shipping typically takes 3-7 business days to arrive at your doorstep.

Do you offer international shipping?

Currently, we only ship within the United States. We are working on expanding our logistics to bring Curiada's unique selection to international foodies in the future.

What is your return policy for food items?

Due to the perishable nature of our products, we cannot accept returns. However, if your order arrives damaged or incorrect, please contact our support team within 48 hours for a replacement or refund.

How do you ensure the quality of artisanal products?

We partner directly with small-batch producers and maintain strict temperature-controlled storage environments to ensure every item meets our high standards of freshness and flavor.

Can I track my delivery in real-time?

Yes! Once your order ships, you will receive an email with a tracking number and a link to monitor your package's journey from our warehouse to your kitchen.

What payment methods do you accept?

We accept all major credit cards (Visa, Mastercard, American Express, Discover), as well as digital wallets like Apple Pay, Google Pay, and PayPal for a seamless checkout.